Aster
Aster is a built-in agent available in every organization. Tell it what you need and it points you to the right place:- The right agent, with a link that opens a new chat with that agent and your request already typed in.
- The right app, such as a dashboard or tracker.
- The right page, such as Knowledge Bases or Scheduled Tasks in Control Hub.
- Answers about Aster itself, from these docs.
Where Aster appears
- New chats: if your organization has no default agent, new chats start on Aster. In Control Hub → Settings → General → Default agent, this is the Aster option.
- Agent picker: Aster is at the top under Start here.
Turn Aster off
Turning Aster on or off requires the Organization Admin (
org:admin) role. See Roles & Permissions.