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What it does

The Ask Web tool lets your agents ask questions and get AI-powered answers using real-time data from the web. Perfect for getting current information, research, and answers to questions that require up-to-date knowledge.

Key features

  • Get answers using current web data
  • AI-powered responses with source citations
  • Real-time information beyond training data cutoffs
  • Automatic source verification and linking
  • Handles complex questions requiring research

Parameters

Common use cases

Get current information

Perfect for real-time data that changes frequently.

Research recent events

Get information about recent news and developments.

Compare current options

Research and compare current products or services.

Verify facts and figures

Get accurate, up-to-date statistics and facts.

Technical research

Get current technical guidance and best practices.

Best practices

  • Ask specific, well-formed questions for better results
  • Include timeframes when asking about current events
  • Be clear about what type of information you need
  • Review the provided sources for accuracy
  • Use for information that may have changed recently

Troubleshooting

“No results found”
  • Try rephrasing your question more specifically
  • Check if the topic might be too niche or recent
  • Break complex questions into simpler parts
“Search failed”
  • Verify your internet connection
  • Try a different phrasing of your question
  • Check if the query contains any restricted terms
“Incomplete answer”
  • The question might be too broad - try being more specific
  • Some topics may have limited web coverage
  • Consider breaking into multiple focused questions